SHipping & care
A few notes to ensure your work arrives well and lives beautifully over time
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Shipping
| Destination | Preparation & Production Time | Estimated Shipping Time |
|---|---|---|
| New Zealand | 2–7 business days | 2–5 business days |
| Australia | 2–7 business days | 3–10 business days |
| International (by enquiry) | 2–7 business days | Approximately 7–21+ business days* |
*International delivery times are estimates only and may vary depending on destination, customs processing, and local courier services.
Each work is carefully prepared in the studio and sent with trusted couriers.
Original paintings are securely packaged to protect their surface and edges.
Works on paper and prints are wrapped with care and supported to maintain their integrity in transit.
Shipping is available within New Zealand.
For Australia, shipping is currently available for small original canvas works, original works on paper, and limited edition fine art prints. Original works on paper and fine art prints are sent rolled in a protective tube.
Larger original works and international delivery beyond Australia may be arranged upon request.
Timeframes may vary depending on location. Responsibility for delivery transfers to the courier once the work has been dispatched.
Tracking details are provided where available.
The collector is responsible for providing accurate shipping information. Additional shipping charges resulting from incorrect or incomplete addresses may be charged to the collector.
If an order is returned due to non-collection, refusal of delivery, or an incorrect address, any additional shipping costs incurred for re-delivery are the responsibility of the collector.
For international collectors, shipping costs will be confirmed in advance. Any customs duties, import taxes, or other import charges are the responsibility of the collector.
Delays outside of our control may occasionally occur.
Prints are made to order and typically require 3–5 business days for production prior to dispatch.
Where framing is selected, additional production time may apply prior to dispatch.
Framed works may require specialised packaging and handling to ensure safe transit.
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Availability
All works are offered subject to availability.
In the rare event that a piece becomes unavailable after purchase, you will be notified and offered a full refund or an alternative, where appropriate.
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Packaging
Materials are chosen to balance protection and consideration.
Works are packed to ensure safe transit, however we cannot guarantee against damage caused in transit by third-party couriers.
Where possible, packaging is kept minimal while ensuring the work arrives safely.
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Framing
Works on paper and prints are best framed behind UV-protective glass.
Framing is not included unless otherwise stated.
If you would like guidance on framing, you are welcome to get in touch here.
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Placement
To preserve the work over time, it is best kept:
out of direct sunlight
away from heat sources
in a dry, stable environment
These conditions help maintain colour, surface, and material integrity.
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Care
Original works
Original paintings are created through layered mixed media processes.
They should be handled with care and kept out of direct contact with the surface.
We recommend display away from direct sunlight, heat, and moisture to preserve the integrity of the materials over time.
Works on paper & prints
Limited edition prints are archival quality and should be framed behind UV-protective glass.
As with all works on paper, they are sensitive to prolonged exposure to direct light, heat, and humidity.
Where works are professionally framed, care guidance remains the same. Framed pieces should be handled with care and positioned in stable environments to preserve both the artwork and its frame.
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Natural Variation
Subtle variations in texture, tone, and finish are part of the process.
Over time, materials may shift slightly. This is a natural characteristic of original and handmade work.
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Colour
Colours may appear differently depending on light, environment, and screen.
These gentle shifts are part of how the work is experienced in different spaces.
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Consumer Rights
Nothing in this page limits your rights under applicable consumer law, including the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law.
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Contact
Levon Mierau ART
levonmierauart@gmail.com